A fresh start: How the new Onboarding Journey helps your Online Shop succeed
Trusted Shops launches a new self-service onboarding journey to help new members quickly set up Trustbadge®, activate reviews, and navigate the Control...
Trusted Shops
Latest articles from Trusted Shops
Automated Invite Reminders: The key to more reviews
Boost trust and conversions with automated invite reminders—get up to 30% more reviews effortlessly and turn satisfied customers into loyal brand...
2min. read | 02/06/25
Connect your social media channels and increase your customer loyalty
Strengthen your brand and boost engagement—link your social media channels to your Trusted Shops profile for greater visibility and closer customer...
2min. read | 02/06/25
Boost your Brand Identity with Trusted Shops' new Custom Sender Settings
Boost review response rates with Trusted Shops’ new Custom Sender Settings—personalize your sender name and email for a seamless, trust-building brand...
2min. read | 02/06/25
Reduce checkout abandonment - Introducing the Trusted Checkout Widget
Boost trust and reduce cart abandonment by up to 19% with the new Trusted Checkout Widget—now available for shops with buyer protection via manual...
2min. read | 02/06/25
Strengthening trust: The new expanded online audit report from Trusted Shops
Trusted Shops launches its expanded online audit report for EU markets—now available in local languages to streamline certification and build trust across...
2min. read | 02/06/25
Collecting reviews effectively is now even easier
Discover new invitation rules in eTrusted to collect more targeted product reviews. Optimize timing, choose feedback types, and increase review rates with...
2min. read | 02/06/25
Increasing compliance and improving the user experience: Introducing the Smart Data Protector for our Consent Manager
Introducing the Smart Data Protector for Trusted Shops Consent Manager—automate compliance, simplify consent management, and enhance user experience by...
2min. read | 02/06/25
Product highlights Q1/2025: These new developments will take your business forward
Discover Trusted Shops’ product highlights from Q1 2025! Explore new features like thank-you page boosters, the Community of Trust Performance Dashboard,...
2min. read | 02/06/25
Enhance your website's trust with the new dark mode setting for the Trustbadge
Enhance your website’s trust and style with the new Trustbadge dark mode setting. Customize the Trustbadge display to seamlessly match your site’s...
2min. read | 02/06/25
Unlock Your Shop's True Potential: Introducing the Community of Trust Performance Dashboard!
Unlock the power of trust with the Community of Trust Performance Dashboard. Track revenue, order volume, and average order value driven by Trusted Shops...
2min. read | 02/06/25
For the best of the best: the Trusted Shops Awards
Discover the Trusted Shops Awards recognizing excellence and trust in online retail. Celebrate top-rated companies with the best customer reviews and...
3min. read | 02/06/25
We give it a thumbs up: Social Media Creator
Turn your best reviews into stunning social media content with the new Social Media Creator! Easily customize branded posts from user-generated content...
2min. read | 02/06/25
More Reviews with Confirmed Autosave
Boost your customer reviews with Confirmed Autosave! Increase review quantity and quality by ensuring customers intentionally submit feedback. Available...
2min. read | 02/06/25
Exciting News: Smart Review Assistant Update is here!
Discover the latest Smart Review Assistant update! Customize reply length, personalize salutations, and include your shop’s name and industry for more...
3min. read | 02/06/25
Empowering your business with instant support: Introducing the new Chatbot
Introducing the new Control Center Chatbot—get instant, 24/7 support with automated answers that speed up issue resolution and reduce support requests....
2min. read | 02/06/25
Review of the product highlights in the second quarter of 2024
Discover the latest product updates from Q2 2024, including Sentiment Analysis and Klaviyo Email Marketing Integration, plus new features and enhancements...
2min. read | 02/06/25
Maximise your customer understanding with individualised feedback invitations
Boost customer engagement and increase reviews with customised questionnaires. Learn how personalised feedback invitations provide precise insights,...
2min. read | 02/06/25
Say hello to seamless shopping: The new Trusted Shops App is here!
Discover the new Trusted Shops App—a mobile-first experience for consumers to manage profiles, orders, reviews, and buyer protection, enhancing trust and...
2min. read | 02/06/25
Unlock deeper insights: Compare time periods in the Insights Dashboard
Easily compare customer sentiment and key metrics over different time periods with the Insights Dashboard. Discover trends, improve decisions, and boost...
2min. read | 02/06/25
Introducing a visual Revolution: Images in Widgets - Enhancing your Review Experience
Enhance your review experience with images in widgets! Showcase customer photos alongside reviews for a richer, more engaging visual story that builds...
2min. read | 02/06/25
Exciting News: Introducing the new Rechtstexter Feature "Digital Content"
Introducing the new ‘Digital Content’ feature in Rechtstexter — tailored legal texts for online shops selling digital products, ensuring compliance and...
2min. read | 02/06/25
Discover the new Widgets Analytics Dashboard by Trusted Shops — gain valuable insights into your widgets’ visibility and performance while respecting user...
2min. read | 02/06/25
Unveiling the power of customer voices: Introducing Sentiment Analysis!
Introducing Sentiment Analysis: harness AI to automatically uncover key customer insights from your reviews, save time, and make data-driven decisions...
2min. read | 02/06/25
Unveiling the power of Trust: Introducing the Community of Trust Performance Dashboard
Discover the new Community of Trust Performance Dashboard in your Trusted Shops Control Centre—track key metrics, measure ROI, and see how buyer...
2min. read | 02/06/25
The Trusted Shops website is becoming trstd.com – A new era of trust!
Trusted Shops is evolving! Starting March 2025, find all international consumer sites at trstd.com for a unified, smoother experience—same trusted...
2min. read | 02/06/25
New Generation of Shop Software Plugins for Trusted Shops Products - Integration Made Even Easier!
Discover the Trusted Shops Easy Integration for seamless, fast setup on top platforms like Shopify, WooCommerce, Magento, and more. Enjoy up-to-date...
2min. read | 02/06/25
Introducing Customizable Widgets: Elevate Your Brand Presence
Easily tailor your Trusted Shops widgets with Customizable Widgets! Choose fonts, colors, and styles to perfectly match your brand identity and create a...
2min. read | 02/06/25
Boost Your Business's Reputation with Invite Performance: A New Feature in the Control Centre
Track key metrics like invites delivered, clicked, and assessments created with the new Invite Performance feature in the Control Centre. Improve your...
2min. read | 02/06/25
Sentiment Analysis Update: Expanding Your Customer Insights
Discover deeper customer insights with Trusted Shops’ enhanced Sentiment Analysis—now covering reviews from the last 3 years to track long-term trends and...
2min. read | 02/06/25
Introducing Questionnaire Customisation - NPS & more individual feedback for your business
Customize your questionnaires with Trusted Shops’ new feature. Collect tailored feedback, integrate Net Promoter Score, and gain deeper customer...
2min. read | 02/06/25
We welcome you to your Control Centre- the new HOME page is here!
Discover the new Control Centre Home page. A clear, user-friendly overview of your shop’s status, tasks, and KPIs for efficient management.
2min. read | 02/06/25
Easily share your thoughts with the new Feedback Widget in the Control Centre! Available 24/7, it lets you quickly rate and send suggestions or concerns...
2min. read | 02/06/25
The quality indicators can now be found in the Control Centre
Access your quality indicators faster in the Control Centre—now with a clearer, user-friendly design to help you better understand and meet customer...
2min. read | 02/06/25
Enhancing User Experience: Latest Profile Updates on Trusted Shops
Explore the latest Trusted Shops profile updates—improved review cards, better anonymity, enhanced readability, and modern design upgrades all aimed at...
2min. read | 02/06/25
Have you already seen? The new Integrations page is live!
Discover and manage all your integrations in one place with the new Integrations page—streamlined access, smart filtering, and exclusive plugin options...
2min. read | 02/06/25
Reply to customer reviews automatically with the Smart Review Assistant
Save time and improve response quality with the Smart Review Assistant—automatically summarize and reply to customer reviews using AI-driven insights and...
2min. read | 02/06/25
Stop Saying "Thank You" – Start Engaging! Unleash the Power of the Custom Thank You Page
Boost post-purchase engagement and sales with the new Custom Thank You Page—personalise messages, recommend products, and turn every thank you into a...
2min. read | 02/06/25
Marketing Material: boost your marketing with trust!
Showcase trust and boost brand credibility with Marketing Material—customise trust elements like the Trustmark and Trustbadge for use in social media,...
2min. read | 02/06/25
The Review Collector for Product Reviews
Collect service and product reviews from day one with the updated Review Collector—now with support for manual product review invites via CSV upload.
2min. read | 02/06/25
Introducing the Invite Reminder feature: Boost your review collection efforts
Trusted Shops' new Invite Reminder boosts your review count, reduces acquisition and return costs, and increases conversions—automated, customizable, and...
2min. read | 02/06/25
New Plugin Update: Easy Widget Integration for Shoper
Easily add Trusted Shops widgets to your Shoper store with our updated Easy Integration Plugin—no coding needed. Boost trust and conversions in just a few...
2min. read | 27/05/25
Improved Notifications in the Trusted Shops Control Centre
Stay on top of your customer feedback with the new Control Centre notifications. Get updates on reviews, goals, and Google integration—faster and easier...
2min. read | 27/05/25
Elevate your Feedback game with Mandatory Service Review Comments
Enable mandatory service review comments to gain deeper customer insights—activate this new feature in one click via the Questionnaire Customization area.
1min. read | 27/05/25
Enhance your Email Marketing with the new Klaviyo Integration
Boost your email marketing with the new Klaviyo integration in Trusted Shops. Send personalized review invites, display real-time shop ratings, and build...
2min. read | 27/05/25
For the best of the best: Trusted Shops Awards as a power boost for your business
Discover the Trusted Shops Awards – prestigious honors for top-rated online shops. Boost trust, visibility, and sales with exclusive marketing packages...
2min. read | 27/05/25
Unlock the power of timing: Optimised review invite sending time for your shop system
Boost review quality and quantity with optimised invite timing in your shop system. Send review requests at the perfect order status to collect fresh,...
2min. read | 27/05/25