Onboarding Journey Update: More Clarity, Fewer Barriers – Enhancements for a Smooth Start
Trusted Shops launches a new self-service onboarding journey to help new members quickly set up Trustbadge®, activate reviews, and navigate the Control...
Why reviews matter
Imagine you're in the market for a new product. Which would you choose: a product with 5 stars and 100 reviews or one with 4 stars and 5 reviews? Most likely, you'd go for the one with more reviews.
Reviews are the social proof consumers need to make a purchase decision. They boost your store's credibility and trustworthiness. And the best part? The more positive reviews you have, the higher your conversion rate – that is, the number of visitors who actually make a purchase.
Invite Reminder: The easy way to more reviews
So, how do you get more reviews? The answer is simple: automated invite reminders.
Why do they work so well?
- Human nature: Many customers have positive or negative experiences but forget to leave a review in the hustle and bustle of everyday life. A friendly reminder at the right time ensures they don't forget.
- Time-saving: With an automated solution, you don't have to chase down every single review. This saves you time and effort.
- Increased chances: A second reminder increases the likelihood that a customer will actually leave a review.
The benefits at a glance:
- Up to 30% more reviews: This isn't wishful thinking; it's a reality.
- Higher customer trust: Positive reviews are like recommendations from friends.
- More new customers: Great reviews attract new customers.
- Higher conversion rate: Satisfied customers keep coming back.
It's that easy: Simply visit your settings area in the control center and select the desired channel. There, you can set when the reminder should be sent. For additional help, please visit our Help Center.
