Strengthening trust: The new expanded online audit report from Trusted Shops

The path to the coveted Trusted Shops Trustmark award begins with a thorough audit of your web shop. Our audit report was previously available in PDF format. But now we are going one step further - with the extended online audit report. This report brings a breath of fresh air to the certification process and opens up exciting opportunities for businesses looking to enter new markets.

Building trust in new markets

Our mission is to build trust worldwide. For this reason, we first introduced the extended online audit report in Germany and then expanded it to markets in Switzerland and Austria. But that's not all! In our quest for growth and innovation, we have taken another step. Starting this year, the extended online audit report is available to companies that choose the following target markets for their various Online shop:

• Belgium
• France
• Italy
• The Netherlands
• Poland
• Spain
• United Kingdom
• All other European countries

This extension enables companies in these countries to offer the quality standards of Trusted Shops in the respective language and thus show their commitment to trust in the respective market.

It is important to know that until further notice, the online audit report can only be specified for the respective language of the selected target market. Example: For a German company with an Italian shop (target market Italy), the audit report can only be displayed in Italian.

The extended online audit report: More than just a tool

Our enhanced online audit report is not just a simple switch from PDF to online tool. It is an intuitive and user-friendly tool that seamlessly accompanies the certification process. With a clear checklist, you can systematically work through the audit points. For most points, there are ready-made texts to help you meet the requirements.

Transforming trust

The introduction of the online advanced audit report not only impacts the certification process, but also collaboration and client success. Auditors can create reports directly on one platform, while B2B clients can access the report through an interactive tool. This simplifies collaboration and enables progress tracking for future steps.

Shaping the future

The expansion of the extended online audit report to new markets is a step into the future of trust in the digital age. At Trusted Shops, we want to promote trust across language and country borders. We are proud to support companies that want to offer their products and services in Belgium, France, Italy, the Netherlands, Poland, Spain, the United Kingdom and the European Union.

Please note that the extended online audit report cannot be exported as PDF or CSV for the time being. But our customer support teams will be available to assist you with a view of the report to improve communication.

Learn even more about using the online audit report in the Help Centre.