A fresh start: How the new Onboarding Journey helps your Online Shop succeed
Trusted Shops launches a new self-service onboarding journey to help new members quickly set up Trustbadge®, activate reviews, and navigate the Control...
Product highlights in the first quarter of 2025
A lot has happened at Trusted Shops again in the first quarter of 2025. We have made products smarter, enhanced features and launched new tools - all with the aim of strengthening trust, conversion and customer loyalty.
What can you expect? Here’s a little preview:
🎯 Your thank-you page as a conversion booster
Turn the “thank you” page after purchase into a real marketing tool: with personalized actions, product recommendations, and targeted call-to-actions – right after the purchase moment.
📊 Community of Trust Performance Dashboard
Make trust measurable: See at a glance how buyer protection impacts your revenue, average order value, and customer behavior – well-founded, data-driven, and interactive.
📩 Personalized sender for review invitations
Recognizable, trustworthy, successful: With your own sender settings in review invitations, you increase open rates and get up to 30% more reviews – automatically activated!
💬 The new Trusted Shops Chatbot
Instant help right in the control center: Our smart chatbot answers your questions around the clock – quickly, efficiently, and with a direct connection to support when needed.
📱 The new Trusted Shops app for end customers
More transparency and control for your customers: With the app, they can keep track of all purchases, reviews, and buyer protection details at any time – mobile-friendly, user-friendly, and soon also on desktop.
We thank you for your trust and look forward to your success with our new features and updates.
