Onboarding Journey Update: More Clarity, Fewer Barriers – Enhancements for a Smooth Start
Trusted Shops launches a new self-service onboarding journey to help new members quickly set up Trustbadge®, activate reviews, and navigate the Control...
Introducing the new Chatbot
In today's fast-paced business world, efficiency and instant information access are crucial. That's why we're excited to launch the new Chatbot within the Control Center, designed to revolutionize your support experience.
Why this Chatbot matters to you
We understand the value of your time. Currently, many B2B customers rely on our support teams for common issues, which can lead to longer resolution times. Our new chatbot addresses this by:
- Streamlining support: Automating responses reduces manual support cases.
- Empowering self-service: Find instant answers 24/7, resolving issues independently.
- Improving response times: Instant access means faster problem resolution.
Key benefits for your business
- Instant Responses: Get immediate answers, eliminating wait times.
- 24/7 Support: Access support anytime, regardless of business hours.
- Reduced Support Interaction: Resolve issues independently, freeing up your resources.
How the Chatbot works
Integrated into your Control Center, the chatbot acts as an automated assistant, using a comprehensive knowledge base. It quickly answers your queries in real-time. If it can't answer a question, it seamlessly escalates the issue to our support team.
We're confident this chatbot will significantly enhance your support experience. We encourage you to explore it and share your feedback as we continue to improve this valuable tool.
