What’s new in the product world?

Discover our latest features, explore exciting product updates, and get a sneak peek at what’s coming next.

Unlock Your Shop's True Potential: Introducing the Community of Trust Performance Dashboard!

Unlock the power of trust with the Community of Trust Performance Dashboard. Track revenue, order volume, and average order value driven by Trusted Shops...

2min. read  |  02/06/25

For the best of the best: the Trusted Shops Awards

Discover the Trusted Shops Awards recognizing excellence and trust in online retail. Celebrate top-rated companies with the best customer reviews and...

3min. read  |  02/06/25

We give it a thumbs up: Social Media Creator

Turn your best reviews into stunning social media content with the new Social Media Creator! Easily customize branded posts from user-generated content...

2min. read  |  02/06/25

More Reviews with Confirmed Autosave

Boost your customer reviews with Confirmed Autosave! Increase review quantity and quality by ensuring customers intentionally submit feedback. Available...

2min. read  |  02/06/25

Exciting News: Smart Review Assistant Update is here!

Discover the latest Smart Review Assistant update! Customize reply length, personalize salutations, and include your shop’s name and industry for more...

3min. read  |  02/06/25

Empowering your business with instant support: Introducing the new Chatbot

Introducing the new Control Center Chatbot—get instant, 24/7 support with automated answers that speed up issue resolution and reduce support requests....

2min. read  |  02/06/25

Review of the product highlights in the second quarter of 2024

Discover the latest product updates from Q2 2024, including Sentiment Analysis and Klaviyo Email Marketing Integration, plus new features and enhancements...

2min. read  |  02/06/25

Maximise your customer understanding with individualised feedback invitations

Boost customer engagement and increase reviews with customised questionnaires. Learn how personalised feedback invitations provide precise insights,...

2min. read  |  02/06/25

Say hello to seamless shopping: The new Trusted Shops App is here!

Discover the new Trusted Shops App—a mobile-first experience for consumers to manage profiles, orders, reviews, and buyer protection, enhancing trust and...

2min. read  |  02/06/25

Unlock deeper insights: Compare time periods in the Insights Dashboard

Easily compare customer sentiment and key metrics over different time periods with the Insights Dashboard. Discover trends, improve decisions, and boost...

2min. read  |  02/06/25