What’s new in the product world?

Discover the Trusted Shops Awards recognizing excellence and trust in online retail. Celebrate top-rated companies with the best customer reviews and...

Turn your best reviews into stunning social media content with the new Social Media Creator! Easily customize branded posts from user-generated content...

Boost your customer reviews with Confirmed Autosave! Increase review quantity and quality by ensuring customers intentionally submit feedback. Available...

Discover the latest Smart Review Assistant update! Customize reply length, personalize salutations, and include your shop’s name and industry for more...

Introducing the new Control Center Chatbot—get instant, 24/7 support with automated answers that speed up issue resolution and reduce support requests....

Discover the latest product updates from Q2 2024, including Sentiment Analysis and Klaviyo Email Marketing Integration, plus new features and enhancements...

Boost customer engagement and increase reviews with customised questionnaires. Learn how personalised feedback invitations provide precise insights,...

Discover the new Trusted Shops App—a mobile-first experience for consumers to manage profiles, orders, reviews, and buyer protection, enhancing trust and...

Easily compare customer sentiment and key metrics over different time periods with the Insights Dashboard. Discover trends, improve decisions, and boost...