Maximise your customer understanding with individualised feedback invitations

Boost customer engagement and increase reviews with customised questionnaires. Learn how personalised feedback invitations provide precise insights,...

2min. read  |  02/06/25

Introducing Questionnaire Customisation - NPS & more individual feedback for your business

Customize your questionnaires with Trusted Shops’ new feature. Collect tailored feedback, integrate Net Promoter Score, and gain deeper customer...

2min. read  |  02/06/25

Elevate your Feedback game with Mandatory Service Review Comments

Enable mandatory service review comments to gain deeper customer insights—activate this new feature in one click via the Questionnaire Customization area.

1min. read  |  27/05/25