What’s new in the product world?

Discover our latest features, explore exciting product updates, and get a sneak peek at what’s coming next.

Reply to customer reviews automatically with the Smart Review Assistant

Save time and improve response quality with the Smart Review Assistant—automatically summarize and reply to customer reviews using AI-driven insights and...

2min. read  |  02/06/25

Stop Saying "Thank You" – Start Engaging! Unleash the Power of the Custom Thank You Page

Boost post-purchase engagement and sales with the new Custom Thank You Page—personalise messages, recommend products, and turn every thank you into a...

2min. read  |  02/06/25

Marketing Material: boost your marketing with trust!

Showcase trust and boost brand credibility with Marketing Material—customise trust elements like the Trustmark and Trustbadge for use in social media,...

2min. read  |  02/06/25

The Review Collector for Product Reviews

Collect service and product reviews from day one with the updated Review Collector—now with support for manual product review invites via CSV upload.

2min. read  |  02/06/25

Introducing the Invite Reminder feature: Boost your review collection efforts

Trusted Shops' new Invite Reminder boosts your review count, reduces acquisition and return costs, and increases conversions—automated, customizable, and...

2min. read  |  02/06/25

New Plugin Update: Easy Widget Integration for Shoper

Easily add Trusted Shops widgets to your Shoper store with our updated Easy Integration Plugin—no coding needed. Boost trust and conversions in just a few...

2min. read  |  27/05/25

Improved Notifications in the Trusted Shops Control Centre

Stay on top of your customer feedback with the new Control Centre notifications. Get updates on reviews, goals, and Google integration—faster and easier...

2min. read  |  27/05/25

Elevate your Feedback game with Mandatory Service Review Comments

Enable mandatory service review comments to gain deeper customer insights—activate this new feature in one click via the Questionnaire Customization area.

1min. read  |  27/05/25

Enhance your Email Marketing with the new Klaviyo Integration

Boost your email marketing with the new Klaviyo integration in Trusted Shops. Send personalized review invites, display real-time shop ratings, and build...

2min. read  |  27/05/25

For the best of the best: Trusted Shops Awards as a power boost for your business

Discover the Trusted Shops Awards – prestigious honors for top-rated online shops. Boost trust, visibility, and sales with exclusive marketing packages...

2min. read  |  27/05/25