Analytics
Check the development of your review statistics. Take notice of unanswered negative reviews. Use our analysis tools to boost your success!
Service reviews
Service reviews & ratings play crucial roles in the customer journey, from the Google search all the way through the checkout. They inform the shopper about the store's reliability and quality of service. With the Trusted Shops review system, you collect authentic reviews from real customers, which leads to a streamlines ordering process and increased sales.
Product reviews
Most shoppers look to product reviews as virtual advisors. These reviews inform consumers about product quality and help them make decisions.
Product reviews also reduce your return and bounce rates and improve your product catalog. You'll not only enrich your product pages with unique user-generated content, but product reviews also benefit your SEO.
We're happy to help
How does Trusted Shops help with international sales? How much will the right package cost you? What will these individual features do for your shop specifically?
Easy to manage, easy to succeed.
Efficient reviews management: We've got the best tools for collecting, displaying and managing your reviews - even on the go!
Download the Trusted Shops app for Android and iOS.
Collecting reviews
Activate the Trusted Shops Trustbadge® in your e-commerce platform so your future customers receive review requests automatically. We offer many tools to help you collect plenty of reviews in an effective and consistent way.
Start with our Review Collector to ask customers to review orders that have already been completed. Do you want to take your existing reviews with you to Trusted Shops? Just import your existing reviews. Of course, they will be marked for differentiation.
Displaying reviews
The Trustbadge® shows your ratings and comments in your shop. Customers who want to find out more can click on the Trustbadge to be redirected to your Trusted Shops review profile.
You can also show off your reviews on social media. Use our Service and Product Review Sticker to display Google optimised reviews in your shop.
Thanks to our APIs, you can give free rein to your creativity when displaying reviews. With the Google integration, you lay the groundwork for using your star-ratings for SEO purposes and also for your SEA campaigns.
Managing reviews
Integrate reviews into your quality process: We support you with a clear back-end and efficient analysis tools, so that you always have an open ear for your customers. Identify shortcomings in your service or even in your product range thanks to the feedback provided by your customers.
Take an active approach to feedback and react in a solution-oriented way! This enables you to centralise customer reviews rather than finding them spread over the internet. Keep your reputation under control!
We offer numerous features to collect, display, and manage reviews. Would you like to get more details? Let us answer your questions!
Always there
With our apps for iOS and Android, you can manage your reviews on the go. Take your review hub with you, including notifications, analytics tools, and response features.
API
You get access to our API in order to customise how your reviews are presented on your website.
Connect to social media
With the Social Media Creator (included in all packages), you can turn your best customer reviews into well-designed social media posts quickly and easily.
Customisable stickers
Our stickers for shop and product reviews are optimised for Google. You can also customise and adapt them to the design of your shop.
Import reviews
If you've already collected reviews elsewhere, don't worry. You can import them into our system so you can take your stars with you.
Review Collector
Send review requests by e-mail. Upload a dataset to our system and look forward to receiving new reviews.
Eight languages
If you sell your products in different countries, then you know your customers should be addressed in their language. We currently offer our products in eight languages!
Integrating our traffic boosters into your shop is easy!
Trusted Shops customer reviews are quickly and easily integrated with our Trustbadge®. Start collecting and displaying reviews immediately!
This is how it's done!
