Trusted Shops Buyer Protection
That’s the promise we make to any users who buy from shops displaying the Trusted Shops Trustmark.
Certified shops help keep this promise by fulfilling our quality criteria.
More than 45,000,000 consumer memberships have been created in order to secure purchases with the Trusted Shops Buyer Protection.
Show off the Trusted Shops Trustmark in your shop! The audit is highly efficient – we work together with you throughout the process. And don’t worry - technical integration is very easy, too!
Keep reading below to see how the Buyer Protection works...
Learn more!
It's this simple...
The Trusted Shops 30-Day Buyer Protection
Once your shop gets the Trustmark certification, you can offer your shoppers a 30-day Buyer Protection, which helps you increase conversions and average order values.
The Trusted Shops Buyer Protection guarantees online purchases up to an amount of £2,500 per order* in case of non-delivery or after returning goods. This gives customers the peace of mind they need to trust your shop.
*Buyer Protection coverage amount depends on the market of the website.
Find out more about the Buyer Protection
