Spend your time on what matters
You don't have time to read through every review that comes in. #trstd Insights does, every day, so you can spend your time on decisions that move your business forward.
Always have your report ready
No more searching through scattered data. #trstd Insights keeps your customer feedback organised, so you always have the information you need at hand.
Work with the tools you already know
You've already got enough logins and dashboards to manage. #trstd Insights lives inside your Trusted Shops Control Centre: nothing to learn, nothing to set up.
Built to grow with your review volume
Using a chatbot to analyse your reviews is not a viable long-term strategy. It means exporting reviews by hand over and over again as new ones come in. #trstd Insights connects directly to your review stream and keeps analysing automatically as it grows.
Every insight is backed by your reviews
Every insight links back to the reviews behind it, so you can read exactly what customers said. Because the analysis happens inside the same environment your reviews are collected in, the same data protection standards apply.
Ready to see your reviews at work?
Get in touch and our team will walk you through what your reviews show.
Frequently asked questions
Want to know more about #trstd Insights?
What exactly does #trstd Insights analyse?
• Topics – themes in your reviews
• Trends – how those themes shift over 90 days
• Insights – prioritised actions
• SWOT – a strategic overview of strengths, weaknesses, opportunities, and threats.
How often are insights refreshed?
Where do I access #trstd Insights?
Can I see the original reviews behind each insight?
What's the minimum number of reviews needed for it to be useful?
Can it analyse reviews from other sources, like Google or Trustpilot?
Why not just use ChatGPT or another AI chatbot?
#trstd Insights connects directly to your review stream, refreshes automatically, and links every insight back to the real review behind it, so you can check it yourself.