Customize your questionnaires with Trusted Shops’ new feature. Collect tailored feedback, integrate Net Promoter Score, and gain deeper customer...

Easily share your thoughts with the new Feedback Widget in the Control Centre! Available 24/7, it lets you quickly rate and send suggestions or concerns...

Save time and improve response quality with the Smart Review Assistant—automatically summarize and reply to customer reviews using AI-driven insights and...

Collect service and product reviews from day one with the updated Review Collector—now with support for manual product review invites via CSV upload.

Trusted Shops' new Invite Reminder boosts your review count, reduces acquisition and return costs, and increases conversions—automated, customizable, and...

Enable mandatory service review comments to gain deeper customer insights—activate this new feature in one click via the Questionnaire Customization area.

Boost review quality and quantity with optimised invite timing in your shop system. Send review requests at the perfect order status to collect fresh,...