Your opinion is important to us - that has always been our motto. We have listened carefully and are constantly looking for ways to make your experience on our platform even more enjoyable and productive. The Feedback Widget represents another step in this direction to ensure that your experience with Trusted Shops is smooth and satisfying.
Why the feedback widget?
We understand that your everyday business life can be hectic and you may not always find the time to contact us directly with suggestions, comments or concerns. The feedback widget gives you the opportunity to easily send us your feedback without interrupting your workflow. No matter where you are in the control centre, the widget is just a click away and available 24/7. By the way, the widget knows where you are in the Control Centre and can therefore immediately assign your feedback.
Your feedback drives us
Your opinion is the fuel for positive change. By telling us what you value and what areas could be improved, you enable us to target the right areas. Perhaps you have ideas for features that would make your work easier, or you would like to share your experiences with us to help make our platform even more user-friendly. Whether it's about functionality, design or usability, we're eager to hear your feedback!
How to use the feedback widget
Using the new feedback widget is very simple. You will find it in the control centre in the lower right corner of your screen. One click is all it takes to open the widget. Then simply give your star rating and, if you like, write your thoughts in the box provided and click "Send". We assure you that every feedback is carefully reviewed by our team to ensure that no valuable ideas or concerns are overlooked.