The Trustbadge® is the cornerstone of Trusted Shops. Online retailers use it to display trustmarks and customer reviews in their shop. In this article, we will show you the new layouts of the Trustbadge variants. These will be released in Switzerland first, with other markets to follow.
Trusted Shops review profiles have gotten redesigned. This new layout focuses on reviews, more relevant keywords, powerful SEO mobile design, and much more. We are releasing the new review profile on 3 December 2019. In this article, you’ll learn about what’s changing and how this will benefit your online shop.
As an online retailer, you are responsible not only for your own data, but also for your customers’ data. For this reason, you should take extra care to protect your online shop against hacker attacks. Here are the most important measures.
As an online retailer, you’re definitely happy to receive customer reviews, but sometimes there are grounds for submitting a complaint to Trusted Shops - for instance, if a remark is offensive. We have now optimised the process you can use to report reviews. In this article, you will learn everything you need to know about how to proceed.
With the introduction of the General Data Protection Regulation in the EU – if not before – online retailers have had to deal with the unwieldy subject of data protection in more detail than ever before. Part of this process means including an accurate privacy policy on one’s website. The new Data Privacy 360 includes this service for no extra charge.
The General Data Protection Regulation (GDPR) is now in effect, which means that there are some things online retailers should avoid doing to make sure they are compliant and don’t incur high fines. Here are five things that you should stop doing if you want to avoid getting an unpleasant letter from the supervisory authorities.
Undecided users are both a blessing and a curse for online retailers. They like to browse the internet, aren't loyal to a specific shop, and occasionally come back to shop again. On the other hand, they often forget to make a purchase. In this article, find out how to convince undecided customers to buy from your online shop.
The countdown has started: The GDPR will be fully applicable starting on May 25. As a result of the new regulation, online shops displaying the Trustbadge® must include a paragraph on this subject in their privacy policy. We have prepared a free sample text for you.
Market observation is part of every successful company’s business. For online retailers, it may be worth looking into what the competition is doing. After all, no online retailer operates in isolation and e-commerce is a market undergoing constant change.
As an online retailer, you know best who your customers are and the most effective way of addressing them. That’s why you can now write your own texts in your review e-mails in My Trusted Shops. In September, we also released the Net Recommendation Score enabling you to measure how likely it is that your customers recommend you to others.
Johannes Lemm ist Content Manager im Marketing für Bestandskunden von Trusted Shops. Seine Begeisterung gilt spannenden Texten über die Welt des Online-Handels. Schwerpunktmäßig beschäftigt er sich mit dem Thema Kundenbewertungen.
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